Falling Jigsaw Android Support
Falling Jigsaw for Android is being prepared for release. There is no public download link yet.
Contact support
Email android.feedback@velotract.com for gameplay, technical, privacy or accessibility questions.
Include your device model, Android version, app version and the steps that led to the issue. A screenshot can help. Review it before sending and avoid unnecessary personal information.
How is my progress saved?
Your puzzle progress, collected pictures, current game, tutorial status, tool chances, language choice and preferences are stored on your device. Falling Jigsaw has no app account or app-owned cloud sync, and does not upload your game progress to VeloTract.
Use Android's app storage controls to remove local game data, or uninstall the app. This Android build does not enable app backup.
Why is a rewarded ad unavailable?
Rewarded ads are optional, and you can continue ordinary play without watching one. Ads remain unavailable if the app cannot update its privacy status or required privacy controls fail. Availability can also vary.
Where can I read about privacy?
Read the Falling Jigsaw Android privacy policy for details about local game data, child-protective advertising settings, advertising providers and support correspondence.