WeekShape Support

WeekShape for iPhone | ios.feedback@velotract.com

Contact Us

For questions, feedback, or a problem with WeekShape, email us at ios.feedback@velotract.com. Please do not include shift details, employer information, or other personal information you do not want to share by email.

Frequently Asked Questions

What is WeekShape?

WeekShape is an iPhone shift calendar in development. It arranges your confirmed shifts across month and week views and helps you build a schedule manually, from a rotation, or from a source you choose.

How can I add my shifts?

You can add shifts manually, apply a rotation pattern, copy the previous week, or choose a supported system Calendar, local ICS file, or read-only webcal source. Source changes are shown for your review before they alter confirmed shifts. WeekShape checks a connected source only when you ask; there are no background or automatic checks.

Which features are free?

Month and week views, manual shifts, rotation patterns, Copy Last Week, change previews, reminders, current-week image sharing, all widget configurations, every ICS import, and the first read and confirmation for each newly selected Calendar or webcal source are free. The planned single Lifetime unlock applies only to later user-initiated checks of a Calendar or webcal connection that already has a confirmed import.

How do I restore Lifetime access?

Open More > Settings, find the Purchases section, and choose Restore Purchase. Use the same Apple Account that made the purchase. Restoration verifies Lifetime access only; it does not restore your shifts or start a source check. If the purchase still cannot be restored, contact us by email.

How do I delete my local data?

Open Settings > Data and choose Delete All Data. This removes local shifts, rotation patterns, reminders, and source connections from the current device while keeping a platform-verified Lifetime entitlement. It does not guarantee deletion of copies already held in an iOS backup or transferred to another device.

What happens after an iOS backup, restore, or Quick Start transfer?

Eligible local business data may be recovered through Apple-managed device backup, restore, or migration. WeekShape does not provide cloud sync or guarantee a complete recovery. Calendar and webcal sources must be explicitly reauthorized or reselected before WeekShape reads them again.

Does WeekShape collect analytics?

No. WeekShape does not send product analytics, telemetry, persistent analytics identifiers, crash reports, or tracking data, so there is no analytics setting to manage.

When will WeekShape be available?

WeekShape is still in development. We do not have a public availability date to share.